Navigate to Private Messaging > General to configure the core features.
Design
Primary Color: Customize the main color used for the chat widget, buttons, and accents to match your brand.
Chat Settings
Enable Chat: Globally turn the chat widget on or off.
Enable Emoji: Allow users to express themselves with emojis. Click on ’emojis icon’.
Enable GIFs: Integrate with Giphy to allow users to send GIFs.
Allow File Upload: Drag and Drop file to Enable file sharing within conversations.
Formats: Specify allowed extensions (e.g., pdf, docx, jpg).
Max Size: Set the maximum file size (in MB) for uploads.
User Blocking:
Allow blocking user: Let users block others to prevent unwanted messages.
Role Restrictions: Specify user roles (like Administrators) that cannot be blocked.
Profanity Filter
Enable Profanity Filter: Automatically detect and filter profane or offensive language in user messages.
Commonly User Profanity: Automatically filter common profane words.
Custom Profanity Words: Enter your own profane words, separated by commas. Example: idiot, scumbag etc.
Filter Type: Select how profane words are handled – either mask them (e.g., Idiot becomes I****) or block the message entirely from being sent.
Video Call
Enhance communication by enabling Video Call functionality.
Enable Video Call: Allow users to make video calls. Access advanced features such as Screen and Whiteboard sharing.
Select Ringtone: Choose ringtone for an incoming calls.
This feature is powered by the Agora API. To activate video calling, you must provide your own Agora API credentials.
Refer to the documentation to learn how to obtain your Agora API key.
