Admin Settings

Navigate to Private Messaging  > General to configure the core features.

Design

Primary Color: Customize the main color used for the chat widget, buttons, and accents to match your brand.

Chat Settings

Enable Chat: Globally turn the chat widget on or off.

Enable Emoji: Allow users to express themselves with emojis. Click on ’emojis icon’.

Enable GIFs: Integrate with Giphy to allow users to send GIFs.

Allow File Upload: Drag and Drop file to Enable file sharing within conversations.

Formats: Specify allowed extensions (e.g., pdf, docx, jpg).

Max Size: Set the maximum file size (in MB) for uploads.

User Blocking:

Allow blocking user: Let users block others to prevent unwanted messages.

Role Restrictions: Specify user roles (like Administrators) that cannot be blocked.

API Details
Giphy API Key: To use the GIF feature, enter your Giphy API key here.